Comair (South Africa) has suspended all British Airways (operated by Comair) and kulula.com flights from Tuesday evening 31 May 2022 pending successfully securing additional funding, the Aviator Africa has learnt.
Comair Limited is an airline based in South Africa that operates scheduled services on domestic routes as a British Airways franchisee (and an affiliate member of the Oneworld airline alliance). It also operates as a low-cost carrier under its own kulula.com brand.
The company’s business rescue practitioners (BRPs) have advised that the process to raise the necessary capital is in progress and that there is reason to believe such funding may be secured. Once received, the airline will be able to recommence operations, but regrettably under these circumstances, the practitioners have no choice but to voluntarily suspend all scheduled flights until the funding is confirmed.
British Airways (operated by Comair) and kulula.com ticket sales have also been suspended with immediate effect. “We deeply regret the inconvenience this suspension will cause our customers. We did everything we could to avoid it. Comair, the BRPs and the lenders are working all out to get the funding in place so that we can resume our normal flight schedule as soon as possible,” says Comair CEO, Glenn Orsmond.
“Comair is inherently a viable business. We have the two of the best airline brands in the country. We are on track to carry over 4 million passengers this year and generate R5.3 billion in revenue. We have excellent staff, a modern fleet, good sales and distribution channels and low operating costs, which is why we believe the funding will be secured.”
Kulula.com customers on suspended flights have the option of a Travel Bank credit or can request a full refund of their ticket value. The Travel Bank credit can be used by the passenger or someone else. Customers wanting the credit can e-mail MNContactCentre@comair.co.za and those wishing to apply for a refund can email their request.
For customers on British Airways (operated by Comair) flights, British Airways’ booking with confidence policy will apply. Customers may also contact the Contact Centre on BAContactCentre@comair.co.za.
